Challenges
Lack of feedback from employees
The inability to easily conduct certain quick and simple questionnaires, surveys, feedback on products/brands
Poor control over the understanding of conveyed messages and education
Limited ability to control, manage, and provide information or training to employees.
Prompt and continuous sharing of information regarding promotions and special offers on specific products or brands.
Training of seasonal staff
Maintaining the hotel's reputation through quality reviews
Constant changes in personnel often require training in operational processes.
Solutions
Wide assortments – a large number of brands and products
Lack of feedback from employees
The inability to easily conduct certain quick and simple questionnaires, surveys, feedback on products/brands
Poor control over the understanding of conveyed messages and education
The need to focus on a specific area of business/product
Limited ability to control, manage, and provide information or training to employees.
Prompt and continuous sharing of information regarding promotions and special offers on specific products or brands.
Easily convey messages and training through a multilingual channel to your staff
Use employee feedback to strategically eliminate potential issues in business operations.
Example in Hotels
Due to the large number of new employees each year, hotels have a constant need for training and acquiring new knowledge at all levels. Management often needs to communicate with employees to quickly and efficiently resolve various operational issues in daily business operations and service delivery.
"We selected Etenim for our corporate training program, and it has exceeded our expectations. The analytical and reporting features help us track employee progress and ensure that our training investments pay off through improved skills and performance."
